The Value of Print in a Digital World

Ever wonder why online retail giants send holiday catalogs in the mail? They see the value of direct mail - and you should too!
Why do retail giants like Amazon, Wayfair and Shutterfly mail thousands of catalogs when you can search their websites and find the same selection (and more!)
The short answer: they see value in direct mail.

And so do their customers. But why?

Let’s explore some of the reasons why print should remain a major part of your marketing and promotional plans.

THE FOUNDATIONAL REASON: EVERYONE READS THEIR MAIL

Regardless of what type of home you live in or what age range you fall in, everyone reads their mail. 

  • 98% of people check their mail daily
  • 90% of direct mail gets opened
  • 64% of millennials would rather scan for useful information in the mail than other forms of advertising
  • 68% of 45-64 year olds favor Direct Mail for receiving promotions from unfamiliar companies

In a world of digital overload, printed pieces can help branded messaging stand out from the crowd. The average lifespan of an email is 17 seconds, while a direct mail piece is 17 days. Keep your business top of mind in a sea of websites and emails with printed pieces that provide prolonged brand exposure.

THE NERDY REASON: PRINTED MESSAGES ARE REMEMBERED BETTER BY YOUR BRAIN

Neuroscience research (aka studying the brain and how it works) has shown that paper-based content connects better with our brains than digital, with 70% of people being more likely to remember a brand they saw in print compared to online.

Temple University published more findings about how the brain connects the consumer’s indicators of desire and valuation with messaging, but there are a few key takeaways for businesses.

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THE PROVEN REASON: OUR CUSTOMERS SEE IT WORK DAILY

If Amazon and Google aren’t convincing, what about a business like yours? Published research has shown prospects are 15% more likely to respond to an oversized mail piece, even if they have never done business with you. Even with that fact, the Direct Marketing Association projects the average response rate of direct mail to be between 5-9%.

For nearly 30 years, Moving Targets has helped thousands and thousands of businesses reach potential customers through direct mail. Our own internal case studies show a direct mail campaign can help drive business at a higher than average rate:

  • Texas-based restaurant group sees an average redemption rate of 10-20% monthly across numerous locations
  • New York- based restaurant has see a consistent response rate of 17-23% over several years
  • Western auto repair location combined direct mail with their existing digital ads and found customers who saw both messages visited 30% more than those who just saw the digital ad

In a digital world, information is available at the touch of a screen. But as those quick connections fade, consider how you can build brand loyalty and increase brand retention with the use of direct mail marketing.

To see how Moving Targets can help you create a strong mix of marketing and promotional tactics, give us a call or drop us a note today!

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